1. Introduction
This Privacy Policy explains how Maple & Moor Media Group Ltd (“we”, “us”, “our”) collects, uses, shares and protects personal data when you visit our websites, interact with our content, subscribe to our mailing lists, take part in promotions, or otherwise engage with our services.
You’re receiving marketing communications from Maple & Moor Media Group Ltd because you opted in via one of our websites, forms or promotions, or you’re an existing customer/contact associated with communications to/from [email protected]. You can unsubscribe at any time.
2. What this policy covers
This policy applies to personal data collected via:
- Our websites and landing pages (including forms and promotions).
- Our email marketing lists and campaigns (including deal alerts and newsletters).
- Our social media activity (including messages, comments, lead forms and ads).
- Affiliate and partner promotions (including tracking links and conversion confirmation).
- Our agency work as a social media, email marketing and affiliate agency.
Where we process personal data on behalf of a client as part of agency services, the client is typically the data controller and we act as a data processor. In those situations, the client’s privacy policy will also apply.
3. The personal data we collect
Depending on how you interact with us, we may collect:
- Identity & contact data: name, email address, phone number (if provided), postal address (if required for fulfilment).
- Account & preference data: subscription choices, content preferences, opt-in/opt-out status.
- Promotion data: entries, claim details, eligibility confirmation, winner selection records, fulfilment details.
- Communications: messages, emails, support requests and correspondence.
- Technical & usage data: device/browser details, pages viewed, clicks, referral URLs, approximate location derived from IP (where applicable).
- Marketing & affiliate data: campaign identifiers, click IDs/sub IDs, conversion confirmations (usually pseudonymous).
4. How we collect your data
- When you sign up via Extreme Savers or any of our landing pages/forms.
- When you enter a giveaway/promotion or request a link/code.
- When you message us or interact with our social media content.
- When you click affiliate links and a partner confirms a conversion.
- When you become (or are) an existing customer/contact with us.
5. How we use your data
We use your data for purposes including:
- Sending marketing emails (deal alerts, promotions, updates).
- Managing lists, preferences, and opt-in/opt-out status.
- Operating promotions/giveaways and fulfilling prizes or rewards.
- Providing customer support and responding to enquiries.
- Measuring campaign performance (clicks, conversions; opens where enabled).
- Maintaining list hygiene (removing invalid addresses; bounce management).
- Fraud prevention and protecting our systems, brand and audiences.
- Complying with legal and regulatory obligations.
6. Lawful bases for processing (UK GDPR)
We process personal data under one or more lawful bases:
- Consent: where you opt in to receive marketing communications.
- Legitimate interests: to run and improve our services, measure performance, prevent fraud, and maintain suppression lists (balanced against your rights).
- Contract: where processing is necessary to provide something you requested (e.g., prize fulfilment or services).
- Legal obligation: where we must retain certain records.
Where consent is the lawful basis, you can withdraw consent at any time (including by unsubscribing).
7. Email marketing, list management and suppression
We send marketing emails to people who have opted in or where we have an appropriate lawful basis to contact them. You can unsubscribe at any time using the link included in our emails.
To ensure we respect opt-outs, we maintain a suppression list (for example, unsubscribed email addresses and hard bounces). This is used solely to prevent further marketing being sent to those addresses and to maintain compliance.
8. Social media and lead forms
We may run campaigns on social platforms and receive information you submit via platform lead forms or messages. The information we receive depends on your platform settings and what you choose to provide.
Social platforms are independent controllers for their own processing. Their privacy policies also apply to your use of those platforms.
9. Affiliate links and tracking
We promote third-party offers using affiliate links. These may include tracking parameters (such as click IDs or sub IDs) to measure performance and attribute conversions. Partners may confirm a conversion back to us. These identifiers are usually pseudonymous and are not intended to directly identify you.
10. Cookies and analytics
We may use cookies and similar technologies for essential site functionality and, where enabled, analytics and marketing measurement. If we use non-essential cookies, we will provide choices where required and honour your selections.
You can also control cookies through your browser settings, although some site features may be affected.
11. Who we share data with
We may share personal data with trusted suppliers where necessary, including:
- Email service providers (sending and managing campaigns).
- Website hosting and infrastructure providers.
- Analytics providers (where enabled).
- Advertising/social platforms (lead forms, measurement, where used).
- Affiliate networks/partners (attribution and commission management).
- Professional advisers (legal/accounting) and regulators where required.
We do not sell your personal data as a standalone dataset.
12. International transfers
Some suppliers may process data outside the UK. Where this happens, we use appropriate safeguards (such as adequacy regulations and/or contractual protections) and carry out supplier due diligence.
13. Data retention
We retain personal data only as long as necessary for the purposes set out in this policy, including legal, accounting and reporting requirements. We may retain minimal suppression data to ensure we do not contact you again after you opt out.
14. Security
We use appropriate technical and organisational measures to protect personal data, including access controls and secure systems. No method of transmission or storage is 100% secure, but we take reasonable steps to reduce risk.
15. Your rights
Under UK GDPR, you have rights including:
- The right to access your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to request erasure (in certain circumstances).
- The right to restrict processing (in certain circumstances).
- The right to object to processing (in certain circumstances).
- The right to data portability (where applicable).
- The right to withdraw consent at any time (where processing is based on consent).
To exercise your rights, contact [email protected]. We may need to verify your identity before processing certain requests.
16. Children’s privacy
Our services are not intended for children and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps to remove it.
17. Complaints
If you have concerns about how we handle your data, please contact us first at [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
18. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.