Privacy Policy

Effective Date: 7th May 2025

1. Introduction

This Privacy Policy outlines how Maple & Moor Media Group Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data. We are committed to ensuring that your privacy is protected in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Company Information

Maple & Moor Media Group Ltd
Company Number: 16059597
ICO Registration Number: ZB850523
Registered Office: Office 6b, The Barns, Farm Road, Caddsdown Business Park, Bideford, Devon, EX39 3BT
Director: Daniel Dalley
Email: [email protected]

Trading Names:

• Markdown Media
• Extreme Savers
• OICY Gifts

3. What Data We Collect

• Name
• Email address
• Postal address
• Telephone number
• IP address
• Browser and device information
• Transaction details (for purchases or redemptions)
• Marketing preferences
• Data voluntarily provided via our websites, forms, or surveys

MapleMail users: We may also process:

• Customer mailing lists, including names and email addresses
• Campaign engagement statistics (e.g., opens, clicks, unsubscribes)
• Segmentation data and tags

4. How We Collect Data

• Our websites and contact forms
• Email marketing signups
• Cookies and analytics tools
• Customer support communications
• MapleMail account creation and usage

5. Legal Bases for Processing

• Consent (for marketing)
• Contract (to deliver services)
• Legal obligation
• Legitimate interest (e.g., fraud prevention)

6. Use of Data

• To provide and manage services
• To deliver MapleMail campaigns
• To personalise site experiences
• To improve our services
• To comply with legal obligations
• To send service-related updates

7. MapleMail Data Handling

• Customers own their mailing lists
• We do not use client lists ourselves
• Data stored on UK/GDPR-compliant servers
• Customers are responsible for consent
• Tools provided for unsubscribe, deletion, export
• We log campaign activity for customer visibility only

8. Data Sharing and Disclosure

• With service providers (e.g., cloud hosts)
• With legal authorities where required
• With third parties with your consent

We never sell your personal data.

9. International Transfers

Where applicable, we use safeguards such as:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)

10. Data Retention

• Only for as long as needed for legal or business reasons
• MapleMail data retained based on client settings
• Data is securely deleted or anonymised when no longer required

11. Your Rights

• Access, correct, erase your data
• Restrict or object to processing
• Port your data
• Withdraw consent
• Lodge a complaint with the ICO

12. Cookies and Tracking Technologies

We use cookies to:

• Improve functionality
• Analyse usage
• Personalise ads/content

See our Cookie Policy for more details.

13. Security Measures

• HTTPS encryption
• Authentication and access control
• Regular audits and secure backups

14. Third-Party Links

We are not responsible for privacy on third-party sites. Please review their policies before sharing data.

15. Changes to This Policy

We may update this policy and post revisions here. Updates are effective immediately unless stated otherwise.

16. Contact Us

Daniel Dalley
Director | Maple & Moor Media Group Ltd
[email protected]
Office 6b, The Barns, Farm Road, Caddsdown Business Park, Bideford, Devon, EX39 3BT

This policy was last updated on 7th May 2025.